How to activate self exclusion
We make our self-exclusion process direct and respectful of your decision. This responsible gambling feature provides immediate account restrictions once activated.
- Log into your Whale.io account using your regular credentials
- Navigate to the Responsible Gambling section in account settings
- Select Self-Exclusion and choose your time frame (24 hours to permanent)
- Confirm by re-entering your password and clicking verification
- Receive immediate confirmation at your registered email address
If you need assistance, contact our support team at support@whale.io. We process these responsible gambling requests as priority and block all promotional emails during your exclusion period. This decision cannot be reversed until the selected timeframe expires.
